Terms of Service
Last updated: November 13, 2026
These terms apply to everyone who uses Flami (flami.org): store owners who run a store on it and customers who order from those stores.
What Flami is
Flami gives a store an online menu, a checkout and an order board. The sale is between the store and the customer. Flami is not the seller and does not cook, deliver or take payments.
Store owners
You are responsible for your menu, prices, food quality and safety, delivery, refunds, the payments you receive and following the laws that apply to your business, including how you use your customers' data. Keep your password safe. You may not sell illegal goods, send spam or use Flami to deceive people.
Plans and payment
The Free plan never limits incoming orders. Pro adds tools for a monthly or yearly fee, paid to us directly. Pro ends at the end of the paid period unless it is renewed, and your data stays. Prices may change. We will tell you before a change affects you, and the founding-store price is kept as promised.
Customers
Prices, availability and delivery times come from the store. Questions about an order, payment or refund go to the store. Please give correct contact details and don't place fake orders.
Our service
We work to keep Flami available and correct, but it is provided as is. We may change features, and we may suspend a store that breaks these terms or the law. To the extent the law allows, Flami is not liable for losses from a store's goods or service, or from interruptions of the service.
Changes
We may update these terms. The date at the top shows the latest version. If you keep using Flami after a change, you accept the new terms.
Questions or a deletion request: contact the store you ordered from, or write to us from the Flami admin panel.